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This page sets out the legal basis on which 88pp operates for you. Access to our platform, account services and payment rails — including Nagad, Rocket and Bank Transfer — depends on your local law and the eligible regions we serve. Read through what applies before you proceed.
Our legal terms govern every part of the relationship between you and 88pp — from the moment you open an account to every transaction you record on it. These terms are written for the Bangladesh market and reflect the payment context here: Nagad transfers, Rocket payments and Bank Transfer submissions are each handled according to the transaction rules described in your account area, not by any universal processing promise. We do not make claims about processing timelines that we cannot verify; instead, the current rules for each method are published inside your signed-in wallet section. Where our terms reference regional eligibility, this means that access to specific features or markets depends on whether your location falls within the eligible regions we serve at any given time. Local law in Bangladesh governs how you may use this platform, and it is your responsibility to confirm that using our services is lawful in your specific situation. Nothing in these terms overrides applicable local legislation. If any clause conflicts with a mandatory local rule, that local rule takes precedence. We update these terms when our policy or services change, and the version shown on this page is always the current one. Your continued use of the platform after a published update constitutes acceptance of the revised terms.
Nagad transactions are subject to the limits and verification steps shown in your account wallet at the time of the transaction. No external promise overrides what the wallet screen displays.
Rocket payments follow the same account-level rules. Check the current deposit and withdrawal parameters inside your signed-in session before initiating a transfer.
Bank Transfer timelines vary by institution. The figures shown in your account at submission are the reference point; we do not independently guarantee bank-side processing speeds.
Our legal terms apply specifically to the relationship between you and 88pp within the eligible regions we operate. Understanding the scope prevents confusion about where our obligations begin and where third-party responsibilities take over. The four areas below draw those lines clearly so you know what falls inside our policy and what sits outside it.
Our terms fully govern the creation, maintenance and closure of your 88pp account. This includes login credentials, account verification steps and the suspension or termination process. Any access restrictions due to your local law in Bangladesh sit outside our direct control.
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are covered by our transaction policy up to the point the funds leave or enter our system. Beyond that boundary, the rules of the respective payment provider or bank apply independently.
All content published directly on 88pp — terms text, game lobby pages, account-area notices — falls within this policy. We are responsible for accuracy here. Content accuracy claims extend only to pages we publish and control.
Game content delivered by studios available in our lobby, external banking networks and mobile wallet providers operate under their own terms. Our policy does not extend to those third-party service rules, even where the service is accessed from within your 88pp account.
Having rights only matters if you can act on them without friction. Under our policy, you have clear paths to review your own account data, correct information that is inaccurate, ask us a question about how your data is used and request that a specific record be looked at by our support team. None of these actions require legal expertise — they are straightforward account steps. Your transaction history, personal details and communication preferences are visible inside your signed-in account area. For corrections or formal questions, the published support routes described in the support section of this page are the right channel. We respond to policy-related requests through those same routes; we do not accept requests sent to unofficial channels or social handles. Where a request requires verification of your identity before we act on it, you will see the required steps in the account area or in our response to your initial query. We aim to handle each request in a way that reflects what the policy actually says, not a reduced version of it.
Your account history — transactions, login events and communication logs — is accessible inside your signed-in session. Navigate to the account area and select the relevant record type to view what we hold.
If any personal detail on your account is inaccurate, raise a correction request through our support route. We will verify your identity and update the record once confirmed.
Questions about how this policy applies to your specific situation can be submitted via our published contact channel. Include your account reference so we can respond accurately.
If you believe a decision affecting your account does not match our published terms, contact support with the relevant transaction or account reference. We will review it against the current policy text.
Policy questions and account rights requests go through the same support routes we use for all account queries. Use the channel that suits your situation — live chat for quick clarifications, email for formal written requests that need a record, and the on-site contact form when you want to attach account details directly. We do not publish support hours we cannot verify, so check the live chat availability indicator on the site when you open the session.
Open live chat from the support icon inside your signed-in account. State that your query is policy-related so it reaches the right queue without delay.
For formal written requests — corrections, data queries, rights submissions — use the email address published in the Contact section of this site. Include your account reference in the subject line.
The contact form in the Help section allows you to attach context and select a query category. Choose the policy or account category when submitting a legal or rights-related request.
Our approach to data, cookies and account security follows the same transparency we apply to payments. We hold only the information needed to operate your account and process your transactions. Nothing is shared with parties outside the scope described in our published policy without a documented reason.
We retain account and transaction data for the period required by our operational policy and any applicable regulatory obligation. When data is no longer needed for those purposes, it is removed from active systems according to our internal schedule.
Cookies on 88pp are used for session management, account security and site performance. You can adjust non-essential cookie preferences through the settings shown in the cookie notice when you first visit, or through your browser settings at any time.
Your account credentials are your responsibility to keep confidential. We never ask for your password through chat or email. If you suspect unauthorised access, use the account security options visible in your signed-in session immediately and contact support.
To request a change to how we hold or use your data, submit a written request through the email support route. We process requests once your account identity is confirmed through the verification steps described in our reply.
These are the questions we see most often about our legal terms, user rights and policy scope. If yours is not here, contact us through the support routes listed above.
Access to the platform depends on your local law and whether Bangladesh falls within our eligible regions at the time you use the site. Our legal terms apply to the account relationship where access is permitted. Confirm your eligibility under local law before opening an account.
The version of our terms published on this page is always current. We update the text when policy or services change and the date of the last update is shown at the bottom of the terms document. Your account area also carries a link to the live terms version.
Submit a written data access request through our email support route. Include your account reference and state clearly that you are requesting a data summary. We will confirm your identity through the steps described in our reply before releasing any information.
Transaction records are retained for the period our operational policy and any applicable obligation requires, even after account closure. The retention schedule is described in our data policy. You can ask about the specific period through the email support channel.
Yes. Both Nagad and Rocket transactions are governed by our transaction policy up to the point funds enter or leave our system. Beyond that, the wallet provider's own terms apply. The current limits and conditions for each method are visible in your signed-in account wallet section.
Yes. Contact support with your account reference and the specific decision you are questioning. Quote the clause in our published terms you believe was not followed. We will review the case against the current policy text and respond through the channel you used to raise it.