88pp Privacy Policy: How We Handle Your Information
At 88pp, your information — including the details you provide during registration and any transaction records linked to Nagad, Rocket or Bank Transfer — is handled with clear rules about what we collect, why we hold it and how long we keep it. Access to this platform and the rights described here depend on your local law and eligible regions.
Account data protection
Nagad & Rocket transaction privacy
Your right to review records
Cookie and device transparency
POLICY POSTURE
What This Privacy Policy Covers
This policy describes the personal information 88pp collects when you create an account, deposit through Nagad, Rocket or Bank Transfer, or browse the platform on a mobile browser or desktop. We collect your name, contact details, device identifiers and transactional data — not to share it commercially, but to operate your account, process your wallet activity and meet the record-keeping obligations that apply to the regions where this platform is available. When you make a Nagad or Rocket transfer, the transaction reference is stored against your account to let you reconcile your wallet history at any time. Bank Transfer records are held for the period required by applicable financial record rules. We do not sell your personal data to third parties. We may share data with payment processors and identity verification services only to the extent needed to complete a transaction or meet a legal requirement. Your data rights and our obligations vary depending on your local law and the eligible region you access from. If you have questions about how a specific data type is handled — your device ID, your payment reference or your account email — the support routes on this page are the right place to start.
Nagad transfer reference
Rocket wallet record
Bank Transfer history
Account email on file
Device identifier log
INSIDE AND OUTSIDE
Where This Policy Applies and What It Covers
Not every part of your 88pp experience falls under the same privacy rules. Understanding the boundaries helps you know where to direct questions about your data. The four areas below map what this policy covers and what sits outside it, so you can read the right document for each concern.
Account Access
Registration details, login credentials and session activity on 88pp fall fully within this policy. We control how that data is stored, retained and accessible to you through your signed-in account area. Access to these controls depends on your local law and eligible region.
Payment Transactions
Nagad, Rocket and Bank Transfer records generated inside your 88pp wallet are covered here. We hold transaction references and amounts. The payment processor handling the transfer operates under its own privacy terms, which apply once the transaction leaves our platform.
Site Content and Cookies
Pages you browse, game categories you open and cookies placed by 88pp on your device are covered by this policy. We use session cookies and analytics cookies to keep your account state intact and to understand how the mobile browser experience performs across devices.
Third-Party Services
Links to external sites, game studios such as Pragmatic Play or CQ9, and any third-party identity verification services operate under their own privacy policies. 88pp does not control those data practices and this policy does not extend to them.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
Your rights over the personal data we hold are practical, not abstract. Inside your signed-in account, you can review the information we hold against your profile at any point — your registered contact details, your active payment methods and your session history are visible there. If any detail is incorrect, you can update it directly in the account settings fields; for items that cannot be self-edited, our support team can process a correction on your request. You also have the right to ask what categories of data we hold about you. Send that request through the support contact route and we will respond with the categories and the retention periods that apply to your account type. The scope of these rights and the timelines we follow depend on your local law and the eligible region you access from. We cannot action a data request from an unverified account, so make sure your account identity is confirmed before raising a formal query.
Review Your Records
Open your signed-in account and navigate to the profile section to see the personal details and transaction references we hold against your account. This includes your registered contact information and your Nagad, Rocket or Bank Transfer history.
Correct Account Details
Edit your name, email or contact number directly in account settings where the fields allow it. For data that requires our team to change — such as identity verification records — raise a correction request through the support route below.
Ask About Data Categories
You can ask us which categories of personal data we hold and how long each is retained. Submit your question through support. We will respond with the category list and applicable retention periods based on your account type and region.
Request Support on Data
If your data question is not resolved through the account panel, our support team handles formal privacy queries. Make sure your account is identity-verified before you submit, as we cannot process requests from unverified accounts.
REACH OUR TEAM
How to Contact Us About This Policy
If you need to raise a privacy question, correct a data record or request information about what we hold, the three routes below are the ones published on 88pp. Use the channel that fits your query type — account-specific questions are fastest through live chat because our team can verify your account in the same session.
Live Chat
Open the live chat widget from any page while signed into your account. This is the most direct route for privacy questions that require account verification, including correction requests and data category queries.
Email Support
Send a written privacy request to the support email address listed in the Contact section of the site. Include your registered account email and a clear description of your request so the team can locate your records accurately.
Help Centre
The Help Centre on 88pp includes policy articles and step-by-step account guides. Check there first for answers to common questions about data retention, cookie settings and account privacy controls before raising a formal request.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
The four areas below describe the specific data practices 88pp applies across your account, your payment activity and your device sessions. These are the operational commitments that sit behind this privacy policy, not general statements.
Data Retention
We retain account registration data for as long as your account remains active and for the period required after closure under applicable record-keeping rules. Payment references for Nagad, Rocket and Bank Transfer are held for the duration required by financial record obligations in the eligible regions we serve.
Cookie Management
88pp places session cookies to keep you signed in and functional cookies to remember your account state across browser tabs. Analytics cookies help us understand how the mobile browser layout performs. You can manage cookie preferences through your browser settings at any time.
Account Security
Your account credentials are stored using standard encryption practices. We do not store your Nagad PIN, Rocket mobile banking password or Bank Transfer credentials — those stay inside the respective payment provider's environment. We only hold the transaction reference that confirms a transfer was completed.
Policy Updates
When this privacy policy changes in a material way, we update the version date on this page and may notify you through your registered account email. Continued use of the platform after a policy update indicates you have read the revised terms, subject to your local law and eligible region.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Privacy on 88pp
These are the questions we receive most often about data, account privacy and your rights under this policy. Each answer reflects how 88pp actually handles that specific area.
What personal data does 88pp collect when I register?
We collect your name, email address, contact number and any identity documents required for account verification. We also record your device type and browser session data. The exact fields depend on the verification level required for your account and eligible region under local law.
Are my Nagad and Rocket transfer details stored on 88pp?
We store the transaction reference and amount for each Nagad and Rocket transfer made through your account wallet. We do not store your mobile banking PIN or wallet password — those remain with Nagad and Rocket respectively. Your transaction history is visible inside your signed-in account.
Can I see all the data 88pp holds about me?
Yes. Your registered profile details and transaction history are visible in your signed-in account. For a full data category summary beyond what the account panel shows, submit a formal request through live chat or the support email. Your account must be verified before we can respond to that request.
How do I correct wrong information on my account?
For fields like your contact number or email, edit them directly in account settings. For identity-verified records that cannot be self-edited, contact the support team through live chat or email with your correction request. Include your registered account email so the team can locate your records quickly.
Does 88pp share my data with third parties?
We share data only with payment processors handling your Nagad, Rocket or Bank Transfer transactions and with identity verification services where required. We do not sell your data. Third-party game studios like Pragmatic Play or CQ9 receive no personal account data from us — they only supply game content.
How long does 88pp keep my account data after I close my account?
Retention periods after account closure depend on your eligible region and the applicable record-keeping rules in that jurisdiction. Payment references may be held longer than profile data due to financial record obligations. After the required period, data is deleted or anonymised in line with this policy.
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