These terms set out the agreement between you and 88pp whenever you access the site, place a wager, or move funds through your account wallet using Nagad, Rocket, or Bank Transfer. Access and eligibility depend on your local law and the eligible regions we serve — read these terms carefully before you proceed.
Account agreement
Nagad & Rocket wallet rules
Bangladesh eligible regions
Transaction conditions
POLICY FOUNDATION
How These Terms Apply to Your Account
By opening an account and using the site, you confirm that you have read and accepted every clause in these terms. The agreement covers your use of the sportsbook, live casino tables, slot rooms, and any wallet movement you initiate — whether that is a Nagad transfer, a Rocket deposit, or a Bank Transfer instruction. We may update these terms from time to time; when we do, we will note the change date at the top of this page. Continued use of your account after an update means you accept the revised version. If any clause is found unenforceable under the law of your jurisdiction, the remaining clauses stay in force without alteration. These terms do not override local law: where a jurisdiction restricts or prohibits online wagering, access and account activity depend on what that local law and eligible regions allow. Nothing in these terms should be read as a representation that access is lawful in every location. You are responsible for checking your own legal position before using the account. Questions about specific clauses can be raised through the contact paths listed in the Support section below.
Nagad
Nagad transfers are subject to the deposit and withdrawal conditions stated in your account wallet screen. Limits, processing steps, and verification requirements are shown there at the time of the transaction.
Rocket
Rocket payments follow the same wallet conditions. Confirm the displayed amount and your registered Rocket number before submitting — corrections after submission may not be possible.
Bank Transfer
Bank Transfer timelines vary by institution and are not within our direct control. The account wallet shows the expected processing window for your most recent Bank Transfer request.
TERMS COVERAGE MAP
What These Terms Cover and What They Do Not
These terms apply specifically to your registered account and the activity you carry out on 88pp. They do not extend to third-party websites, payment processors, or any external service you reach through a link on the site. Understanding the boundaries of this agreement helps you know where to direct any question that arises.
Account access
Login, session security, and account management steps are governed by these terms. You are responsible for keeping your credentials private; any activity under your account login is treated as authorised by you.
Transactions
Deposits and withdrawals made through Nagad, Rocket, or Bank Transfer fall inside this agreement. The amounts, limits, and verification steps visible in your account wallet are part of these terms by reference.
Site content
Game content from the lobby — including titles available from CQ9, Pragmatic Play, Habanero, Microgaming, Joker, and PlayStar — is covered. Odds, lines, and match data shown in the sportsbook are also within scope.
Third-party services
External payment networks, mobile wallet operators, and banking institutions operate under their own terms. We are not party to those agreements, and any dispute with a third-party service sits outside our terms.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These terms give you clear paths to review, correct, and raise questions about your account. Your transaction history is accessible from the wallet section of your signed-in account — every Nagad deposit, Rocket transfer, and Bank Transfer instruction is logged there with a timestamp and status. If you notice a record that does not match what you submitted, raise it promptly through the support route listed on the site. You can update your registered account details — including your linked mobile number for Nagad or Rocket — by following the fields in the account settings screen. Each field shows the verification step required before the change takes effect. These rights exist within the limits of your local law and eligible region; where local law restricts account activity, those restrictions apply regardless of what these terms otherwise permit. We aim to respond to account-related questions raised through the published contact paths within a reasonable period, though we do not specify a fixed response window here because that depends on the nature and complexity of your query.
Review records
Your full transaction log is in the wallet section of your account. Filter by date or method — Nagad, Rocket, Bank Transfer — to find a specific entry.
Correct details
Account details including your registered payment number can be updated from account settings. Follow the on-screen verification fields to confirm any change.
Raise a question
Direct account and terms questions to the support routes published on the site. Include your account reference and the relevant transaction ID to speed up the response.
Request support
For wallet disputes or access issues, the support team can pull your account records on their end. Use the contact path most convenient for you — all published routes reach the same team.
CONTACT THE TEAM
Reaching Us About These Terms
If a clause in these terms raises a question or you need to flag an account issue, the routes below connect you to the team that handles policy and wallet matters. Use the route that suits your situation — all of them reach the same support team.
Live chat
Open the chat widget from any page while signed in. It connects you directly to the support team for account and terms questions.
Email support
Write to the support address listed on the Contact page. Include your account reference and describe the clause or transaction you are asking about.
Help centre
The Help section on the site covers common terms questions and wallet procedures. Check there first — many account queries are answered without needing to contact the team.
HOW WE HANDLE DATA
Data, Cookies, and Account Security Under These Terms
Your account security and the data associated with it are handled according to the practices described here and in our Privacy Policy. These terms incorporate those practices by reference.
Account security
Your login credentials are your responsibility. We use standard session controls to protect your signed-in state, but we cannot protect credentials that are shared or stored insecurely on your device. Log out when you finish on a shared device.
Cookie use
We use cookies to maintain your session, remember your preferred language, and understand how pages are used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the site functions.
Data retention
Transaction records and account data are retained for the period required by applicable law and our internal policies. Your wallet history — including Nagad and Rocket entries — is available to you in-account for as long as your account remains active.
Requesting changes
To request a correction or deletion of your account data, use the email support route on the Contact page. State your account reference and the specific data you are asking about; the team will confirm what is possible under applicable law.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about the account agreement, wallet conditions, and your rights under these terms.
Do these terms apply to both sports betting and casino games on 88pp?
Yes. A single account on 88pp covers the sportsbook, live casino tables, and slot rooms. These terms apply to all activity across those areas, including any wallet movement you make to fund or withdraw from any of them.
What happens if 88pp updates these terms while my account is active?
We note the change date at the top of the terms page whenever an update is made. Continuing to use your account after that date means you accept the revised terms. If you do not agree to an update, you should stop using the account and contact support.
Are Nagad and Rocket deposits covered by this agreement?
Yes. All Nagad and Rocket transactions initiated through your account wallet are covered. The limits and verification steps shown in the wallet at the time of the transaction are part of these terms by reference — always check those before submitting.
Can I access 88pp from any region in Bangladesh?
Access and eligibility depend on your local law and the eligible regions we serve. These terms do not guarantee access in every location. You are responsible for confirming that your use of the account complies with the laws of your jurisdiction.
How do I dispute a transaction that appears incorrectly in my account?
Go to the wallet section of your signed-in account, locate the transaction by date or method, and note the transaction ID. Then contact support through live chat or the email address on the Contact page with your account reference and that transaction ID.
Who do I contact if I have a question about a specific clause in these terms?
Raise it through any published support route — live chat while signed in, or the email address on the Contact page. Quote the clause you are asking about and your account reference so the team can respond to your specific situation directly.